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Warranty 2017-10-20T01:25:37+00:00

LFG Parts Supply, INC

Limited Warranty

 

NOTE:  The following warranty is for parts/materials/supplies listed on the lfgpartssupply.com web page not for parts sold under the machinistmate.com, rustfreeze.com website or kryptonarmor.com website.  See below for the warranty for these sites/products.

LFG Parts Supply sells three types of parts:  1. Standard Parts, these are parts manufactured by/for LPS and not sold under the “Excelsior” name or branded as Excelsior parts.  2. Excelsior Parts, these are parts manufactured by/for LPS and sold under the Excelsior name. and 3 Other parts, these are parts manufactured by others, purchased by LPS and resold by LPS.

LPS provides the following warranty for the parts it sells:

Standard Parts:   LPS warrants to the original purchaser the material and workmanship to be free of defects for the designated use and under normal service for a period of (6) six months from the date of sale.

Other Parts:  LPS also sells parts designed and manufactured by others and resold by LPS (“Resale Parts”).  LPS does not provide any specific warranty for any Resale Parts from LPS, instead LPS supports our customers for Resale Parts through the manufacturer’s warranty of the Resale Parts. LPS shall provide the original manufacturer’s warranty to any customer asking for such warranty information upon request if such a warranty is available from the original manufacturer. This includes any parts that carry the LPS label but are manufactured by others.

Excelsior Parts:  LPS warrants to the original purchaser the material and workmanship to be free of defects for the designated use and under normal service for varying periods of time depending upon the item.   All Excelsior parts carry a minimum of 1 year warranty and some carry warranties beyond this.

There are several items in the Excelsior line by LFG Parts Supply.  These items may or may not be listed below.  In the event the warranty is not specifically spelled out here there is a 1 year full replacement warranty.  Many products have a specific warranty shown on our website.  The warranty shown on the webpage for the particular item is the warranty that LPS shall honor.  NOTE: the warranty length is the only terms available on the site.  All other terms and conditions shown in this warranty prevail.

Excelsior wiring harnesses: 5 years full replacement with an additional 5 years prorated.

Excelsior Exhaust System:

 

OEM style bellows – LFG Parts provides a full replacement warranty on these bellows for one full year and an additional year with a prorated warranty – Total warranty period 2 years.

 

Tongue and Groove Exhaust System – LFG Provides a full replacement for the bellows and Tees for one year and an additional two years prorated – total warranty period 3 years.

 

LFG Parts Supply Exhaust Clamps – LFG Parts Supply provides a lifetime replacement warranty on these clamps.  If the clamp breaks we will replace it at no cost.  This warranty applies to LFG Parts Supply solid bullet stainless steel OEM and T&G clamps.

 

 

Excelsior Exhaust Insulation for 3520 – One year full replacement and another year prorated.

All LPS Standard Parts and Excelsior Parts warranties will be replaced or pro-rated at the sole discretion of LPS.

Warranty only applies to parts that are defective that LPS determines were defective, at the sole discretion of LPS.  This Warranty only applies to the parts supplied by LPS and only if the part is/are used exclusively on equipment the parts were designed for and only when installed and used according to the manufacturers standards and all equipment installed on was in proper alignment and operating as designed.

LPS further acts as an Independent Sales Representative (“Rep”) for some manufacturers, repair or service companies.  LPS does not provide any warranty for any work performed on behalf of the companies that LPS is acting as a Rep for.  LPS directs all customers of parts or services that LPS is a Rep for, or resells, to the manufacturer’s warranty of the product or service.  LPS shall provide the original manufacturer’s warranty to any customer asking for such warranty information upon request.  See Interstate McBee warranties below.

LPS Original Parts warranty and any liability for any warranty on the part of LPS will be limited to repair or replacement of a defective part/tool and only to the extent of the original purchase price.  This Limited Warranty only applies to the part/tool and not to any equipment the part or tool was installed on or used on.  This Warranty is void if the part/tool is damaged, altered, used for other than the intended purpose, repaired at a facility other than as directed by LPS, or used in any way that would affect the integrity, performance or safety of the part/tool.  Liability does not cover indirect/consequential costs, progressive damages, etc. including lost revenue, materials, labor, shipping, installation, removal, injury, or property damage.

Returns for repairs for any Original Parts must be pre-approved and a return authorization number must be obtained from LPS and prominently displayed on the shipping container of any returned parts/tools.  Returns will not be accepted without a “return authorization number”.  Returns for repair should be sent to the following address “FREIGHT PREPAID”.

LFG Parts Supply

225 Greenfield Parkway, suite 202

Liverpool, NY 13088

 

LPS’s liability for incidental or consequential damage is specifically excluded to the full extent permitted by applicable law.  This warranty gives you specific legal rights, and you may also have other rights which may vary from stat tot sate.  THIS WARRANTY IS EXCLUSIVE OF ALL OTHER IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

* LPS does not manufacture anything itself, LPS has some parts and tools manufactured by outside vendors

 

 

 

Machinist Mate Products and Krypton Armor warranty:

 

LFG Parts Supply, INC warrants the products sold on the machinistsmate.com site or on the LFGpartssupply.com site under the Machinist Mate brand  for a period of 90 days from the date of sale with a 100% satisfaction guarantee.  If you are not completely satisfied for any reason during this time simply contact us at tracie.rent612@gmail.com or call 229 412 7995.  this warranty applies to all products sold under the Machinist Mate brand except Krypton Armor.  Each of these products carry a specific warranty.  See the website for these specific warranties.

 

LFG Parts Supply (“LPS”) warrants the products LPS sells under the Machinist Mate name to the original purchaser.  LPS warrants that the material and workmanship to be free of defects for the designated use and under normal service for a period of 90 days from the date of sale.  LPS will repair or replace any products that LPS determines were defective, or provide a full refund (including return shipping) at the sole discretion of LPS.  This Warranty only applies to the products sold on the machinistmate.com site and/or under the Machinist Mate name and only if the product(s) is/are used in accordance to the instructions provided with the products.

LPS also sells products designed and manufactured by others and resold by LPS (“Resale Products”).  LPS does not provide a warranty for any Resale Products, however LPS reserves the right to refund and/or replace any product the customer is not satisfied with at LPS sole discretion.  LPS directs all customers of Resale Parts to the manufacturer’s warranty of the Resale Parts. LPS shall provide the original manufacturer’s warranty to any customer asking for such warranty information upon request if such a warranty is available from the original manufacturer. This includes any parts that carry the Machinist Mate label but are manufactured by others.

LPS may act as an Independent Sales Representative (“Rep”) for some manufacturers, repair or service companies.  LPS does not provide any warranty for any work performed on behalf of the companies that LPS is acting as a Rep for.  LPS directs all customers of parts or services that LPS is a Rep for, or resells repair or services, to the manufacturer’s warranty of the product or service.  LPS shall provide the original manufacturer’s warranty to any customer asking for such warranty information upon request if the original manufacturer has a warranty.

LPS product warranty and any liability for any warranty on the part of LPS will be limited to repair or replacement of a defective product and only to the extent of the original purchase price.  This Limited Warranty only applies to the product and not to any equipment the product or tool was installed on or used on.  This Warranty is void if the product/tool is damaged, altered, used for other than the intended purpose, repaired at a facility other than as directed by LPS, or used in any way that would affect the integrity, performance or safety of the product/tool.  Liability does not cover indirect/consequential costs, progressive damages, etc. including lost revenue, materials, labor, shipping, installation, removal, injury, or property damage.

Returns for repairs for any products must be pre-approved and return authorization must be obtained from LPS for any returned products/tools.  Returns will not be accepted without prior authorization

LFG Parts Supply

225 Greenfield Parkway, suite 202

Liverpool, NY 13088

 

LPS’s liability for incidental or consequential damage is specifically excluded to the full extent permitted by applicable law.  This warranty gives you specific legal rights, and you may also have other rights which may vary from stat tot sate.  THIS WARRANTY IS EXCLUSIVE OF ALL OTHER IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

NOTE: this paragraph below applies specifically to Rust Freeze, Shine and seal and Tar and Tree Sap Remover as well as shipping and insurance.

 

NOTE:  the above warranty is applicable to all products with the limitation of returns are limited to a maximum of 8 ounces of Rust Freeze, 4 ounces of Tar and Tree Sap Remover, 12 ounces of Shine and Seal or one full Shine and Seal kit and one gallon of other products at a maximum.   Any purchase of quantities over this are not covered under our warranty or return policy and damage during shipping will be covered by insurance.  Insurance will be applied to the order only in the event the customer requests insurance coverages (at an extra cost) upon placement of the order.  Insurance will be provided through the carrier or others than LPS and claims will be the responsibility of the customer to file and obtain coverage through the carrier.  LPS will assist in any claims with information and documentation.  LPS is not be liable for any shipping damage.

 

NOTE: this paragraph below applies specifically to Krypton Armor.

 

LPS does not provide any warranty for Krypton Armor as LPS acts as a sales rep for this product.  In the event of any warranty issues or claims LPS shall direct the customer to the manufacturer/processor of the process sold under the Krypton Armor name.  LPS assumes no liability at all for the use of Krypton Armor.

 

 

INTERSTATE MCBEE WARRANTY BELOW:

SEE SEPARATE WARRANTIES FOR ENGINE PARTS AND FOR INJECTORS/ENGINE MANAGEMENT SYSTEMS

 

  Title
Interstate McBee Fuel Injection Warranty
INSTRUCTION Q-INT-75-0211 D Page 1 of 2

 

COVERAGE

  • All Fuel Injection, New & Remanufactured
  • Engine Management Systems & Components

 

The parts furnished by Interstate-McBee are warranted to be free from defects in material and workmanship under normal use and service for a period of twelve (12) months (unlimited miles and hours), from date of first installation in an engine. This warranty applies to all owners in the chain of distribution, i.e. distributor, dealer, original owner, until the end of the respective periods of coverage and shall not apply to subsequent owners.

 

This warranty does not apply to parts provided by Interstate Interstate-McBee on a no-charge basis. In no event shall this warranty extend beyond twenty four (24) months from date of sale or manufacture.

 

INTERSTATE-MCBEE RESPONSIBILITIES

 

The obligation of Interstate-McBee under this warranty, statutory or otherwise, is limited to the replacement or repair of Interstate-McBee parts, which our inspection discloses to our satisfaction to have been defective. Repair will be performed at our factory in Cleveland, OH or other Interstate-McBee approved facility. Proof of purchase is required.

 

 

OWNER’S RESPONSIBILITIES

 

Owner is responsible for the operation and maintenance of the engine as specified in the APPLICABLE O.E.M. OPERATION AND

MAINTENANCE MANUALS. Owner must give notice within (30) days of any suspected failure and before expiration of applicable warranty to be considered warrantable. Owner will provide alleged defective and associated parts for examination by Interstate-McBee and, if requested, return same F.O.B. Cleveland, Ohio.  Interstate-McBee further reserves the right to examine any engine subject to a claim under this warranty. Owner is responsible for all costs, including, but not limited to, repairs made to items other than the engine in which the parts are installed, “downtime” expenses and all business costs and losses resulting from a warrantable failure.  Copies of all work orders and invoices for repairs to the engine must accompany the claim.  Additionally, on electronically controlled engines a complete Electronic Control Module (ECM) report

(Extraction, Download) must also accompany the claim.  ALL CLAIMS MUST BE FILED ONLINE ATWWW.INTERSTATE-MCBEE.COM.

 

 

WARRANTY LIMITATIONS

 

Interstate-McBee is not responsible for failure resulting from owner or operator abuse or neglect, such as, but not limited to: operation without adequate coolant, fuel or lubricants; over-speeding; lack of maintenance of lubricating system, coolant or air intake systems; improper storage, or starting. Interstate-McBee is not responsible for failures resulting from improper repair or installation, for parts that have been altered or for parts not approved by Interstate-McBee. This warranty does not apply to parts furnished on a no charge basis. Interstate-McBee does not warrant parts supplied by Interstate-McBee which bear the name and or trademark of another company. These parts are warranted by their manufacturers and not by Interstate-McBee. In no event shall this warranty extend beyond (twenty four (24) months from the date of sale.

THERE ARE NO WARRANTIES EXPRESSED, IMPLIED OR STATUTORY, FOR THE PARTS NAMED HEREIN BEFORE, MADE BY INTERSTATE-MCBEE OTHER THAN SET FORTH HEREIN. We neither assume nor authorize any other persons to assume for us any other liability in connection with our products. INTERSTATE-MCBEE SHALL NOT BE RESPONSIBLE FOR ANY OTHER CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITIES. Further, in no event shall Intestate-McBee bear any responsibility for any damages, which exceed the then available aggregate coverage provided under the terms and conditions of its product liability policy.

 

This warranty shall be interpreted, governed and enforced in accordance with the laws of the State of Ohio, U.S.A. (For products not covered herein, see Interstate-McBee’s Extended Warranty).  Any actions or proceedings relating to this warranty must be filed or commenced within three (3) months of the alleged breach. If any of these warranty provisions or portions thereof is prohibited by law or by any court of competent jurisdiction, in any locality, its invalidity or unenforceability shall not affect the validity or the enforceability of any other warranty provisions or portions thereof.

 

  Title
McBee Extended Warranty Engine Parts
INSTRUCTION Q-INT-82-0159 H Page 1 of 2

 

COVERAGE

 

Diesel Engine

New engine parts furnished by Interstate-McBee are warranted to be free from defects in material and workmanship under normal use and service for a period of twenty-four (24) months from the date of installation, without mileage or hour limitation.  This warranty applies to all owners in the chain of distribution, i.e. distributor, dealer, original owner, until the end of the respective periods of coverage and shall not apply to subsequent owners.

 

Natural Gas or Methane Engine and Prime Power Generation

New engine parts furnished by Interstate-McBee are warranted to be free from defects in material and workmanship under normal use and service, for a period of twenty four (24) months from the date of installation with the exception of valve train components which are warranted for twelve (12) months from the date of installation..  This warranty applies to all owners in the chain of distribution, i.e.

distributor, dealer, original owner, until the end of the respective periods of coverage and shall not apply to subsequent owners.

 

INTERSTATE-MCBEE RESPONSIBILITIES

Interstate-McBee will pay only for parts, labor and fluids needed to repair damages directly resulting from an above defined warranty failure to the functional condition existing immediately prior to the failure, including progressive damage to the engine in which the warrantable part was installed, provided Interstate-McBee’s inspection of said failed part or parts discloses to our satisfaction to have been defective. Labor cost will be paid but not to exceed published flat rates times at Interstate-McBee’s standard hourly rate. No overtime or holiday rates will be allowed. Only new or rebuilt Interstate-McBee or Interstate-McBee approved parts will be used in making the repair.

 

OWNER’S RESPONSIBILITIES

Owner is responsible for the operation and maintenance of the engine as specified in the APPLICABLE O.E.M. OPERATION AND

MAINTENANCE MANUALS. Owner must give notice within (30) days of any suspected failure and before expiration of applicable warranty to be considered warrantable. Owner will provide alleged defective and associated parts for examination by Interstate-McBee and, if requested, return same F.O.B. Cleveland, Ohio. Additionally, a complete Electronic Control Module report must accompany the claim.  Interstate-McBee further reserves the right to examine any engine subject to a claim under this warranty. Approved warranty work is to be performed by an authorized Interstate-McBee Distributor or Dealer or other Interstate-McBee approved facility. Copies of all work orders and invoices for repairs to the engine must accompany the claim.  Owner is responsible for all costs, including, but not limited to, repairs made to items other than the engine in which the parts are installed, “downtime” expenses and all business costs and losses resulting from a warrantable failure.

 

ALL CLAIMS MUST BE FILED ONLINE AT WWW.INTERSTATE-MCBEE.COM

 

 

WARRANTY LIMITATIONS

Interstate-McBee is not responsible for failure resulting from owner or operator abuse or neglect, such as, but not limited to: operation without adequate coolant, fuel or lubricants; over fueling; over speeding; lack of maintenance of lubricating, coolant or air intake systems; improper storage, starting, warm-up, run-in or shut down practices. Interstate-McBee is not responsible for failures resulting from improper repair or installation, for parts that have been altered or for parts not approved by Interstate-McBee. This warranty does not apply to parts furnished on a no charge basis. Interstate-McBee does not warrant parts supplied by Interstate-McBee which bear the name and trademark of another company. These parts are warranted by their manufacturers and not Interstate-McBee.. In no event shall this warranty extend beyond (36) months from the date of sale. THERE ARE NO WARRANTIES EXPRESSED, IMPLIED OR STATUTORY, FOR THE PARTS NAMED HEREIN BEFORE, MADE BY INTERSTATE-MCBEE OTHER THAN SET FORTH HEREIN. We neither assume nor authorize any other persons to assume for us any other liability in connection with our products. INTERSTATE-MCBEE SHALL NOT BE RESPONSIBLE FOR ANY OTHER CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITIES. Further, in no event shall Intestate-McBee bear any responsibility for any damages, which exceed the then available aggregate coverage provided under the terms and conditions of its product liability policy.

 

This warranty  shall be interpreted, governed and enforced in accordance with the laws of the State of Ohio, U.S.A. (For products not covered herein, see Interstate-McBee’s General Product Warranty.) Any actions or proceedings relating to this warranty must be filed or commenced within three (3) months of the alleged breach. If any of these warranty provisions or portions thereof prohibited by law or by any court of competent jurisdiction, in any locality, its invalidity or unenforceability shall not affect the validity or enforceability of any other warranty provisions or portions thereof.